Do I need monthly maintenance?
While not required, maintenance ensures your website stays secure, fast, and up-to-date. Modern websites need regular updates for security patches, performance optimization, and third-party service management.
What happens if I don't get maintenance?
Your website will continue working, but you may experience:
- Security vulnerabilities
- Slower loading speeds
- Broken third-party integrations
- Outdated plugins and dependencies
Can I pause maintenance service?
Yes, you can pause or cancel anytime. No long-term contracts required.
Basic Maintenance - €29/month (Perfect for Starter Websites)
- Security updates and patches
- Performance monitoring
- Monthly backups
- Minor content updates (2 hours included)
- Support (48-hour response)
Professional Maintenance - €59/month (Ideal for Pro Websites)
- Everything in Basic
- Blog post assistance (1 post/month)
- SEO monitoring
- Analytics reporting
- CMS troubleshooting
- Priority support (24-hour response)
- Up to 5 hours updates/changes
- Changes appear instantly on your site
Premium Maintenance - €99/month (Comprehensive for Premium Websites)
- Everything in Professional
- E-commerce support
- Payment system maintenance
- Email automation management
- Chatbot optimization
- Advanced reporting
- Priority support (12-hour response)
- Up to 8 hours updates/changes
- Changes appear instantly on your site
- Monthly strategy call
What if I need more updates than included?
Extra content updates: +€10/hour beyond package limits.
Do you offer emergency support?
Yes, emergency support available at +€25/hour for urgent issues outside business hours.
Can you add new features during maintenance?
New features are quoted and calculated separately based on complexity. Maintenance covers updates to existing functionality.
How do I pay for maintenance?
Monthly billing via Bank Transfer, PayPal, Card or Crypto. First payment due when service begins.
Can I change packages?
Yes, you can upgrade or downgrade anytime. Changes take effect next billing cycle.
What's your response time guarantee?
- Basic: 72 hours
- Professional: 48 hours (priority support)
- Premium: 24 hours (priority support)
Do you provide maintenance reports?
Yes, monthly reports included showing:
- Updates performed
- Performance metrics
- Security status
- Recommendations
How quickly do changes appear on my website?
All content updates and changes appear instantly on your website once completed.